Health and Care Courses

Clinical Healthcare Support workers work in a variety of healthcare settings depending upon their role. These include a specific hospital department, a community clinic or health centre, patients' homes, care homes or a GP clinic.

This 18-24 month Apprenticeship in Clinical Healthcare Support qualification is recognised by the NHS, Europe's largest employer. It provides the skills and knowledge required to become competent in supporting Health Professionals (e.g. doctors, nurses, allied health professionals, healthcare scientists, paramedics) to provide clinical healthcare.

Apprentices are employed as clinical healthcare support workers/healthcare assistants and work alongside Health Professionals providing patient care in a range of settings. They work in clinical services such as medical, surgical, outpatients, community and A&E. They are involved in looking after the well-being and comfort of patients. Tasks may include taking physiological measurements, carrying out an extended range of more complex delegated clinical tasks such as performing routine ECG procedures, wound care or catheter care, supervising junior team members.

  • About the Course

    You will study:

    Mandatory Units:

    • Engage in personal development in health, social care or children's and young people's settings
    • Promote communication in health, social care or children's and young people's settings
    • Promote equality and inclusion in health, social care or children's and young people's settings
    • Promote and implement health and safety in health and social care
    • Principles of safeguarding and protection in health and social care
    • Promote person centred approaches in health and social care
    • The role of the health and social care worker
    • Promote good practice in handling information in health and social care settings
    • The Principles of infection prevention and control
    • Causes and spread of infection
    • Cleaning, decontamination and waste management
    • Principles for implementing duty of care in health, social care or children's and young people's settings
    Optional units dependant on job role, could include
    • Understand the process and experience of dementia
    • Understand mental well-being, mental health promotion and mental health promotion
    • Undertake tissue viability risk assessments
    • Undertake stoma care
    • Carry out personal hygiene for individuals unable to care for themselves
    • Undertake treatments and dressings of lesions and wounds
    • Carry out wound drainage care
    • Remove wound closure materials
    • Insert and secure naso-gastric tubes
    • Care for individuals with nasogastric tubes
    • Prepare for and carry out extended feeding techniques
    • Undertake physiological measurements
    • Perform intravenous cannulation
    • Carry out intravenous infusion
    • Perform routine electrocardiograph (ECG) procedures
    • Obtain and test capillary blood samples
    • Obtain venous blood samples
    • Remove wound drains
    • Obtain a client history
    • Contribute to effective multidisciplinary team working
    • Support individuals in their day to day life and work in partnership with their family
    You will also complete courses in:
    • Personal learning and thinking skills
    • Mathematics functional skills level 2
    • English functional skills level 2
    • Employment rights and responsibilities.
  • Entry Requirements

    For the Advanced Apprenticeship programme, you should be 16 years or older, working at least 30 hours per week in a health and social care setting.

    Previous qualifications in care are not required but you will need to have basic literacy and numeracy (Level 1 or above).

    Before commencing the apprenticeship, it will be necessary to undertake a criminal record check through the Disclosure and Barring Service as you may be working with children, young people and/or vulnerable adults.

  • Progression

    These are rewarding support roles with a direct impact on patient experience. Many apprentices complete their apprenticeships and continue to work as clinical healthcare support workers or healthcare assistants with delegated responsibility for a range of clinical tasks. They may also supervise other team members.

    A Higher Apprenticeship in Health (Assistant Practitioner) is available which an apprentice may proceed onto as they progress in their career if they are able to meet the employment and academic requirements. This will enable them to practice as an Assistant Practitioner.

    To become a qualified Health Professional (eg Nurse, Allied Health Practitioner, Healthcare Scientist) apprentices would have to progress from their apprenticeship to undertake a specific qualification, often a 3-year university Degree, which, on completion, would enable them to register as a professional. To do this, individuals would have to meet the specific entry qualifications as outlined by their chosen Higher Education Provider.

  • Assessment Method

    To successfully complete the Apprenticeship, the following elements need to be achieved:

    Competence Qualification: City & Guilds Level 3 Diploma in Clinical Healthcare Support. Some of these units are mandatory and some you may choose with the agreement of your employer and assessor. Your assessor will go through these units with you and your employer in more detail and discuss how the credits work so you may achieve your qualification successfully. Your assessor will visit you in the workplace to assess you to ensure you meet the minimum national standards.

    Personal Learning and Thinking Skills: Evidence will be collected to show that the following skills have been acquired:

    • Creative thinking
    • Independent enquiry
    • Reflective learning
    • Self-management
    • Teamwork
    • Effective participation.

    Transferable skills qualifications

    • Mathematics Functional Skills Level 2
    • English Functional Skills Level 2

    Employment Rights and Responsibilities (ERR)
    The ERR (Employment Rights and Responsibilities) programme is now covered by the online e-learning found on the Instructus website.

How to Apply

Please view our current live vacancies and apply today. Alternatively to register your interest in this apprenticeship click on the button below and complete the form.

Course Info


Part Time

Level 3

Location Isleworth

City & Guilds level 3 Diploma in Clinical Healthcare Support


Sharon Acquaye
CQTM Health and Social Care

Sharon has been a registered nurse since 1989 and is responsible for ensuring the courses and apprenticeships in Health and Social Care meet employer needs.

Sharon Acquaye
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