This qualification is offered through OCNLR and it is suitable for those wishing to develop their communication skills to work effectively in a customer focused environment. The course is four hours, one day a week lasting 14 weeks.

  • About the Course

    You will study:

    • Communication in a workplace
    • Conflict resolution
    • Customer service
  • Entry Requirements

    If you need advice before you apply, please call 020 8326 2020 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

How to Apply

Please come to the college to enrol from Wednesday 23 August unless you are waiting for GCSE results.

Student
Focus
Neil Reynolds
L3 Performing Arts

Neil plays Matt in the CBBC comedy drama The Secret Life of Boys, which won a BAFTA for Best Interactive Original in 2016.

Neil Reynolds
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