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Help and Support

Arrangements for Exam Results - Summer 2021

As you will be aware, following the Government’s announcement in January 2021 that qualification examinations and assessments would not go ahead as planned, outcomes for the majority of qualifications have been determined by teachers. These Teacher Assessed Grades (TAGs) have been determined based on a range of evidence and in strict accordance with the guidance and requirements set out by Ofqual (the regulator for qualifications) and the Joint Council for Qualifications (JCQ).  West Thames College has complied with all guidance in full and our Centre Policies for awarding and quality assuring TAGs have been formally approved by JCQ and the relevant awarding organisations (also known as exam boards).  We are therefore confident that the grade you receive in August will be an accurate and fair judgement of your performance.

Qualification results will be issued to students on the following dates:

  • Tuesday 10th August – Level 3 Vocational & Technical Qualifications
  • Thursday 12th August – GCSEs and relevant Level 2 Vocational & Technical Qualifications

All results will be emailed to students’ College email accounts from 9.00am on the relevant date.  Please log into your email account ahead of the results being released to make sure that you can access College email.  If, for any reason, you are unable to access your email account please contact our dedicated Student IT Helpdesk on 020 8326 2326 (Monday to Friday, 9:30am to 3:30pm) or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. and they will address any problems.

Appeals

The closing date for the submission of a completed appeal form arising from the Teacher Assessed Grades (TAGs) for GCSE and many L2 and L3 Vocational (including BTEC) qualifications is Monday 13 September at 5pm.

Grades this summer for GCSE and many L2 and L3 Vocational (including BTEC) qualifications were based on Teacher Assessed Grades (TAGs).  TAGs were submitted to the awarding organisations following a rigorous process of assessment, moderation and quality assurance.

These grades were then approved by the awarding organisations, following external quality assurance checks.

If you believe an error has been made in determining your grade, you have a right to appeal.  There are two stages to the appeals process:

Stage 1: Centre Review (by the College)

If you don’t think you have been issued with the correct grade, you can appeal on the basis that you believe

  • We made an administrative error, e.g. we submitted an incorrect grade.
  • We did not apply a procedure correctly, e.g. we did not follow our Centre Policy

Stage 2: Appeal to the Awarding Organisation

If you still don’t think you have the correct grade after the Centre Review is complete, you can appeal to the exam board, who will review whether:

  • We made an unreasonable exercise of academic judgement in the choice of evidence from which we determined your grade and/or in the determination of your grade from that evidence.
  • We did not apply a procedure correctly, e.g. we did not follow our Centre Policy, did not undertake internal quality assurance, did not take account of access arrangements or mitigating circumstances, such as illness.
  • The Awarding Organisation made an administrative error, e.g. they changed your grade during the processing of grades.

At both stages of the process you will need to submit your appeal to us and give us your written consent to conduct the appeal or submit it to the awarding organisation on your behalf. It’s important to remember that your grade can go down, up or stay the same through either stage of the process.

Before you make an appeal, we advise you to read the JCQ Student and Parent guide.  Talk to us too – we will support you in understanding the process.  To make an appeal, students should fill in the first section of the JCQ form here and send it to This email address is being protected from spambots. You need JavaScript enabled to view it.

For students with a place at university that is dependent on an appeal, there is a priority appeals window. You must ensure you email us (This email address is being protected from spambots. You need JavaScript enabled to view it.) to let us know you are seeking a priority appeal by midday on Friday 13 August.  You should tell the university you are hoping to go to also so they can decide how to handle your offer.

West Thames College

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* Based on overall performance for students aged 16-18 across all levels in 2018-19


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